By Martin Newman

The Consumer Champion

Understanding consumer behaviour is key to any businesses‘ survival – this isn’t new! However, how can retailers still guarantee an excellent level of products and services after the pandemic?

This is where our consumer survey comes in!

A few weeks ago, my team and I have designed a survey where consumers were asked to answer questions on how they shopped before coronavirus, during coronavirus and how they thought they’d be shopping after.

We’ve conducted this survey on more than 1,850 individuals all over the UK, gathered these data and blended them into our insights on the matter.

The goal in all of this? Helping retailers come back from a very difficult situation and adapt to what retail will look like in just a few weeks.

It’s a no brainer: it’s going to happen fast and this is going to be a lot of responsibility on your shoulders as a business owner.

That is the reason why we provide you with this consumer survey, but also with the possibility to reach out to me and my team so that we can best help you to get ready!

I personally have more than 35 years of experience within the retail industry and was previously head of multichannel operations for Harrods, Burberry, Pentland Brands and Ted Baker.

Now, it’s time for you to take one step in the right direction by downloading our report for free here:

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