Discover the power of customer experience!

What if we told you that the power of customer centricity starts with having your employees at the heart of what you do? What if we said that there is a correlation between customer-centricity and a successful business?

The power of Customer Experience

Alongside learning how to transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, the book also includes tips and case studies from brands like Amazon, AirBnB and Uber.

Order Martin’s new book here:

You will also have the chance to benefit from a very special offer whilst buying this book. By signing up, you not only keep in touch with Martin’s daily news and updates, but you will also benefit from 20% off Martin’s new book, alongside a link to download the first chapter for free!

The road to customer centricity and a successful business is just one click away:

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Martin is available for board advisory services, key note presentations, strategy days and workshops.